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An Oasis of Calm and Tranquility Escape the limits of time and immerse yourself in one of our perfectly packaged recipes for relaxation. Each can be shared with a loved one while you enjoy a side-by-side relaxing treatment in one of our dual spa suites. Perfect for couples or friends relaxing together.
Retreat to Montra Spa and discover true inner peace, away from the stress of a busy life. Escape the limits of time and immerse yourself in one of our perfectly packaged recipes for relaxation. Each can be shared with a loved one while you enjoy a side-by-side relaxing treatment in one of our dual spa suites. Perfect for couples or friends relaxing together.
Pamper yourself with a Montra Spa experience Escape the limits of time and immerse yourself in one of our perfectly packaged recipes for relaxation. Each can be shared with a loved one while you enjoy a side-by-side relaxing treatment in one of our dual spa suites. Perfect for couples or friends relaxing together.
Cast away your cares and troubles and rediscover your inner soul at Montra Spa. Escape the limits of time and immerse yourself in one of our perfectly packaged recipes for relaxation. Each can be shared with a loved one while you enjoy a side-by-side relaxing treatment in one of our dual spa suites. Perfect for couples or friends relaxing together.
Refreshed, realigned and renewed at…Montra Spa Escape the limits of time and immerse yourself in one of our perfectly packaged recipes for relaxation. Each can be shared with a loved one while you enjoy a side-by-side relaxing treatment in one of our dual spa suites. Perfect for couples or friends relaxing together.  

Terms & Conditions

Attire

Please arrive at the Spa wearing comfortable, light clothing. Disposable undergarments are available on request.

Cancellation Policy

A 24 hour cancellation notice is required to help us re-schedule your appointment, subject to space availability. Any cancellation with less than 4 hours' notice will incur a 30% cancellation fee. A 50% fee will be imposed for a "no-show".

Check-in

Please arrive at least 15 minutes prior to your scheduled treatment to avoid reduced treatment times. A late arrival will result in a shorten treatment to accommodate other guest fairly.

Deposit Policy

A 30% deposit is required to help us secure your appointment time slot. Please have your credit card details handy when making your reservation.

Etiquette

The Spa is a retreat for your body, mind and spirit. For the consideration of others, we request that visitors keep noise to a minimum. Children are not allowed at the Spa unless they are having a treatment, accompanied by an adult. We ask that you respect other guests privacy by speaking softly.

Mobile phones and electronic devices are discouraged.

Gift Certificates

Treat a friend or loved one by giving them an experience they will never forget. Gift certificates are available for use against any spa treatments, packages or retail products. Gift certificates are not refundable and must be presented at the time of treatment. Vouchers are valid for 12 months from date of issue.

OH&S Policy

For occupational health & safety reasons babies & toddlers are not allowed in treatment rooms. For the safety of our clients and therapists, we are not able to perform treatment on any infected skin and nail conditions.

Payment

We accept cash and all major credit cards. All prices are nett, quoted in AUD and are subject to change without prior notice. Please note 3% surcharge for American Express card.

Refund Policy

Treatment packages are non-refundable. Unused portions of the voucher are non-refundable and cannot be exchanged for other services or cash.

Reservations

Advance booking prior to your arrival is recommended to secure your preferred date and time of treatment. A credit card number is required at the time of booking for a confirmed appointment.

Voucher Redemption

Terms and conditions apply to all vouchers. Please read terms and conditions to avoid disappointment. The redemption voucher will be required upon appointment. A minimum of 24 hours notice period must be made to cancel or re-schedule your appointment, failure to do so will void your deal. These terms and conditions are also applicable to missed appointments without the 24 hours notice period. Late appointments may reduce the treatment time. All bookings are subjected to availability.

Smoking and Alcohol

Smoking and the consumption of alcohol within the spa area are prohibited. It is also advisable to avoid the consumption of alcohol or heavy meals prior to, or after spa treatments.

Spa Treatment Hours

The Spa is open from 10am to 9pm daily. Last treatment finishes at 9pm.

Special Consideration

If you are pregnant, you may wish to avoid booking treatments that involve the use of essential oils.

Massages or stimulating treatments are not recommended during the first three months of pregnancy.

If you have high blood pressure, heart conditions, allergies, or other medical complications, we advise that you consult your doctor before signing up for any spa services.

Please inform your therapist of any medical conditions.

Valuables

We recommend that no jewellery be worn at the Spa. The management and staff accept no responsibilityfor the loss of money or valuables of any kind brought into the spa premises.


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Health Fund Rebate available

Most Health Funds offer a rebate for Remedial massage (check with your fund to see if you are covered). Booking is essential. Ask for Opel or Apple (AHM, Australian Unity, BUPA, CBHS, GU Health, HBF, Health Partners and NIB).

Montra Spa Location

Refreshed, realigned and renewed at...

For optimum appointment availability it is recommended that you schedule 48 hours in advance. Cancellations require 24 hour notice. On a whim, looking for a last minute massage? Call us for availability.

SURRY HILLS
Open 7days 10am - 10pm
648 Crown Street
Surry Hills NSW 2010
T: +61 2 9698 8100
massage@montraspa.com.au

Terms & Conditions

THIS IS A GENUINE MASSAGE SERVICE – NO SEXUAL CONTACT WILL BE TOLERATED.

 

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